Understanding Dynamics CRM Licensing 2. Microsoft Lystavlen. Portable Windows Movie Maker. The Dynamics CRM family just gets better and better. You have so many options to increase your productivity, return on marketing investments, customer loyalty and more. What Is Included In The Microsoft Enterprise Cals' title='What Is Included In The Microsoft Enterprise Cals' />The Microsoft Software Donation Program at TechSoup provides a wide variety of software to nonprofits, charities, faithbased organizations, and public libraries. Microsoft Corporation m a k r s f t, abbreviated as MS is an American multinational technology company with headquarters in Redmond, Washington. Dear A representative will contact you shortly. You will be amazed at how affordable this license can beWe provide you with a wealth of licensing options to help you put together just the right package to suit your needs. In this blog post Ill cover some of the details behind our for CRM Online User Subscription Licenses USLs Enterprise, Professional, Basic, and Essential. Dynamics CRM Online Enterprise. For your marketing and customer service departments, Dynamics CRM Online Enterprise provides licensed users with access to all of the capabilities of Dynamics CRM Online Professional plus Microsoft Dynamics Marketing Enterprise and Parature Enterprise functionality. Dynamics CRM Online Professional is the recommended choice your sales teams. It provides licensed users with access to sales, service, and marketing capabilities for a significantly lower price than comparable offerings from other vendors. Dynamics CRM Online Basic is designed for entry level CRM users who need access to basic CRM functionality such as account, contact, lead, and case management. What Is Included In The Microsoft Enterprise Cals' title='What Is Included In The Microsoft Enterprise Cals' />Microsoft Lystavlen Microsoft Lystavlen Lystavlen is danish for the display board. This blog is all about sharing the beauty of Microsoft Online. With Windows, there is no software to install in order to add CALs. You buy the CALs required, you get a piece of paper that indicates youve purchased. Licensing. Clear explanations of current Microsoft licensing rules, programs and terminology give you the information and understanding you need to optimize your. Note the enterprise CAL is additive i. CAL. Here are a few examples to give you an idea of how it works. This license is also designed for business analysts who require reporting capabilities of Dynamics CRM. Dynamics CRM Online Essential is designed for organizational users who are not necessarily tied to sales, services, or marketing functions but still require specific access to activities management and feeds. Included in some of the USLs youll find the new members of the Dynamics CRM family Microsoft Social Listening, Dynamics Marketing, Parature from Microsoft and two very useful solutions Markering Sales Collaboration and Unified Service Desk Microsoft Social Listening Professional provides volume and sentiment analysis of social networking data and is recommended for sales, marketing and customer service workers interested in social media discussion of their products, competitors, and industry. Microsoft Dynamics Marketing Enterprise provides a full suite of data segmentation, behavioral tracking, digital asset management, and brand management capabilities. It is recommended for users in marketing roles, and when delivered as part of Microsoft Dynamics CRM Online Enterprise, allows users to combine Microsoft Dynamics Marketings capabilities with the marketing and sales capabilities of Dynamics CRM Online. Microsoft Dynamics Marketing Sales Collaboration provides sales teams with visibility into the marketing calendar. Sales now can offer more insights into campaigns and targeting. Both sales and marketing can share the same view of the customer journey. See this blog post for more. Parature from Microsoft delivers multi channel customer service capabilities. Paratures complete offering of cloud based, multi channel customer support solutions is enhanced by seamless integration, robust reporting, a wealth of on demand support services and affordable pricing. Unified Service Desk USD consolidates numerous communication channels such as phone, chat, email, and social media and relevant services to enable greater efficiency and productivity. As mentioned above you can chose between four CRM Online User Subscription Licenses USLs Enterprise, Professional, Basic, and Essential. For local pricing please see http www. The below picture is an attempt to outline which features you can access per USL. In the subsequent pictures Ill cover selected details around features per USL. Legend Orange   Read Only Green   ReadWriteclick picture to enlargeEg the Basic USL does not provide Write access to the Opportunity entity, only Read access. ProjectManagement/102704PTCol.gif' alt='What Is Included In The Microsoft Enterprise Cals' title='What Is Included In The Microsoft Enterprise Cals' />For Write access to the Opportunity entity you need the Professional USL. However for the Case entity the Basic USL do provide ReadWrite access More notes from the FAQ on the Basic USL in terms of the Servide module You can not schedule service activities. You can not allocate resources and equipment. You can not mark service activities as complete. You have read only access to the Service Calendar you can not interact with it in any other way. Workflows. For a given USL Create, Update, and Delete actions via automated or on demand workflows can only be performed against records corresponding to entities included in the USL use rights. For the Essential USL this means that workflows you build for Essential users can not touch any built in entity, only custom entities. Dual Use Rights. One of the advantages of Dynamics CRM is the option to deploy either in Microsofts Cloud as CRM Online or in a private on premises or partner hosted cloud with CRM Server. In some cases, you may want to deploy both modes simultaneously, for migrating a CRM Server deployment to CRM Online, running private DevTest deployments in Azure, or other applications. In the past, you had to acquire both Client Access Licenses CALs for CRM Server and CRM Online USLs to allow such hybrid deployments. However, with Dual Use Rights, CRM Online Users no longer need to acquire CALs to access CRM Server instances. Users licensed with Microsoft Dynamics CRM Online USLs have use rights equivalent to a CAL for the purpose of accessing equivalent on premises workloads. Dynamics CRM Server instances must still be licensed normally, as must all related CALs and supporting servers e. Windows Server and CALs. Dual Use Rights are conveyed through Dynamics CRM 2. Mr Licensings guide on how to perform a true up under your Enterprise Agreement by Gareth Johnson. Microsoft unveiled the three Microsoft 365 solutions Microsoft 365 F1, Microsoft 365 Education and Microsoft 365 for Nonprofits today at the Ingite 2017 conference. Servers license, so Dual Use Rights may only be exercised with servers licensed with Dynamics CRM 2. However, you may use downgrade rights to deploy a Dynamics CRM 2. Server license with an earlier version of Dynamics CRM Server and use Dual Use rights to access it with CRM Online USLs. Professional. With the Professional USL is included 5 GB of storage. You will get an additional 2. GB storage on top of the base 5. GB for every 2. 0 Pro Users, up to 5. GB. If you have 2. Pro Users you will get 1 non production instance sandboxOptional Add Ons Production Instances 5. Non Production Instances 1. Storage 1. GB increments 9. GBmonthNote minimum number of USLs in CRM Online is 5 Professionals. When you have 5 professionals or more you can add Basic and Essential USLs to the mix. Social Listening. Each Dynamics CRM Online Professional USL includes rights to Microsoft Social Listening Professional, Microsoft Dynamics Marketing Sales Collaboration, and Unified Service Desk. Minimum requirement. Subscriptions licensed through Microsoft Online Services Program MOSP require a 1. CRM Online Professional to qualify for Microsoft Social Listening functionality There is no minimum purchase of CRM Online Professional required for Enterprise Agreement EA customers to qualify for Microsoft Social Listening functionality. Microsoft Social Listening includes 1. Unused posts expire at the end of each month. Additional posts are available at discounted pricing 1. On the first day of the month, the number of purchased additional posts is added to the included capacity of 1. All unused posts expire at the end of each month. Unified Service Desk USDUSD installation rights are included with Microsoft Dynamics CRM Online Professional and Enterprise USLs and with Microsoft Dynamics CRM 2. Professional CAL Software Assurance. USD is not available as a standalone license. USD software is installed and run locally on the users device. The use rights expire upon expiration of the qualifying USL subscription term or Software Assurance subscription.